1. Scope of this Privacy Policy

This Privacy Policy applies to information collected through the MB Lake Construction website, online quote and contact forms, email, telephone communications initiated through the website, and related digital interactions.

It does not replace privacy terms contained in a signed construction agreement, employment document, subcontractor agreement, or another separate written contract.

2. Information we may collect

Depending on how you use the website, we may collect:

• Your name, email address, telephone number, and mailing or project address.
• Information about the property, requested services, budget, timeline, and project goals.
• Photographs, plans, drawings, measurements, and documents you choose to upload.
• Messages, questions, and other information submitted through a form or email.
• Referral information, such as how you heard about MB Lake Construction.
• Technical information such as browser type, device type, IP address, pages visited, and approximate location derived from an IP address.
• Cookie, analytics, and advertising information when those technologies are enabled.

Please do not submit Social Security numbers, banking credentials, payment-card information, medical information, or other highly sensitive data through a general contact or quote form.

3. How we collect information

We may collect information:

• Directly from you when you complete a form, call, email, or upload files.
• Automatically through website logs, cookies, analytics tools, and similar technologies.
• From service providers that help operate the website or manage inquiries.
• From public sources or referrals when relevant to a legitimate project inquiry.

4. How we use information

We may use collected information to:

• Respond to questions and quote requests.
• Evaluate whether a requested project is within our service area and capabilities.
• Schedule walkthroughs, consultations, estimates, and project communications.
• Prepare preliminary recommendations, proposals, or project documentation.
• Operate, maintain, secure, and improve the website.
• Detect spam, fraud, misuse, security incidents, and technical problems.
• Maintain business records and comply with legal or regulatory obligations.
• Send service-related communications and, where permitted, marketing communications.

5. Contact Form 7, quote forms, and file uploads

Our website may use Contact Form 7 to collect quote requests and messages. Information entered in a form is generally transmitted by email to MB Lake Construction. Depending on the website configuration, submissions may also be stored in WordPress, a database add-on, an email provider, a CRM, or another connected service.

Uploaded photographs, plans, and documents are used to understand and evaluate your inquiry. Please upload only materials you are authorized to share.

Spam-protection services such as reCAPTCHA, Akismet, hCaptcha, or similar tools may process technical information, including an IP address, when enabled.

6. Cookies, analytics, and advertising technologies

Cookies and similar technologies may be used to keep the website functioning, remember preferences, understand website traffic, measure performance, protect forms from spam, and evaluate marketing campaigns.

The website may use services such as Google Analytics, Google Ads, Meta Pixel, embedded maps, videos, or other third-party tools. These providers may collect information according to their own privacy policies. The exact technologies used should be reflected in the website’s cookie banner or consent settings where required.

You can control many cookies through your browser settings. Blocking certain cookies may affect how some website features work.

7. How we may share information

We may share information with:

• Employees, representatives, and authorized team members who need it to respond to your inquiry.
• Website hosting, email, form, analytics, security, scheduling, CRM, and technology providers.
• Professional advisers such as attorneys, accountants, insurers, and consultants.
• Subcontractors, suppliers, or project partners when necessary to evaluate or perform requested work and where appropriate.
• Government agencies, courts, law enforcement, or other parties when required by law or necessary to protect legal rights and safety.
• A successor organization in connection with a merger, sale, financing, reorganization, or transfer of business assets.

MB Lake Construction does not sell contact-form information for money. Information may still be processed by service providers that support the website and business operations.

8. How long we retain information

We retain information only as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining project and business records, resolving disputes, enforcing agreements, and meeting legal, tax, insurance, or accounting requirements.

Retention periods vary depending on the type of information and whether an inquiry becomes an active or completed project.

9. Information security

We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

No website, email system, or electronic transmission is completely secure. Therefore, we cannot guarantee absolute security.

10. Your privacy choices

You may contact us to request access to, correction of, or deletion of personal information you previously submitted, subject to applicable law and legitimate recordkeeping needs.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the message or by contacting us. Service and project-related communications may still be sent when necessary.

Residents of certain states may have additional privacy rights under applicable law. We may need to verify your identity before completing a request.

11. Children’s privacy

This website is intended for adults seeking construction and remodeling services. We do not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted personal information, please contact us so the information can be reviewed and, where appropriate, deleted.

12. Third-party websites and embedded content

The website may contain links to or embedded content from third-party websites, including maps, social media, videos, review platforms, suppliers, and partner websites. We are not responsible for the privacy or security practices of those third parties.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, or legal obligations. The revised version will be posted on this page with an updated effective date.

14. Contact MB Lake Construction

Questions or privacy requests may be directed to: